LAPT
London Academy of Professional Training
LAPT Hospitality Centres
Code-037 Certificate in Housekeeping and Accommodation
Who Is It For
This certification is intended for individuals currently working in housekeeping roles within the hospitality sector, such as hotel staff or accommodation managers, who possess some level of experience and seek to formalise their skills and advance their careers.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Demo Subject
Understanding Housekeeping Fundamentals
6 classes
1.1 Identify Essential Housekeeping Terminology
1.2 Explore Key Tools and Equipment in Housekeeping
1.3 Understand Cleaning Techniques and Best Practices
1.4 Recognize Importance of Hygiene and Safety Standards
1.5 Develop Time Management Skills for Housekeeping Tasks
1.6 Apply Customer Service Principles in Housekeeping
Cleaning Techniques and Standards
6 classes
2.1 Identify Essential Cleaning Tools and Supplies
2.2 Demonstrate Proper Cleaning Techniques for Different Surfaces
2.3 Explain Health and Safety Standards in Housekeeping
2.4 Apply Effective Time Management Strategies for Cleaning Tasks
2.5 Assess the Standards of Cleanliness in Accommodation Settings
2.6 Develop a Cleaning Schedule for Optimal Maintenance
Room Preparation and Setup
6 classes
3.1 Assess Room Requirements Based on Guest Needs
3.2 Select Appropriate Linens and Supplies for Room Setup
3.3 Arrange Furniture for Optimal Space and Functionality
3.4 Implement Cleaning Protocols for Efficient Room Preparation
3.5 Conduct Final Inspections to Ensure Quality Standards
3.6 Personalize Room Touches to Enhance Guest Experience
Managing Housekeeping Operations
6 classes
4.1 Assessing Housekeeping Needs and Standards
4.2 Developing a Housekeeping Operations Plan
4.3 Implementing Effective Cleaning Procedures
4.4 Managing Housekeeping Staff and Training
4.5 Evaluating and Improving Housekeeping Services
4.6 Applying Technology in Housekeeping Management
Sustainability and Innovation in Housekeeping
6 classes
5.1 Evaluate Sustainable Practices in Housekeeping
5.2 Identify Innovative Cleaning Technologies
5.3 Assess the Impact of Eco-Friendly Products
5.4 Implement Waste Reduction Strategies
5.5 Develop a Sustainability Action Plan for Housekeeping
5.6 Present Innovative Solutions for Green Housekeeping
Assessment Breakdown
60%
Theory
30%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM